Refunds
Refunds
We sell digital meal plans. Nothing ships, so this page is short.
What we sell
Meal Prepify sells digital products only — meal plans, prep guides, and downloadable resources such as the 35-Day Meal Prep Masterplan. There is no physical product, no shipping, and no delivery window. Your download link arrives by email immediately after payment clears.
Our refund policy
If the product is not what you hoped for, email us within 30 days of purchase and we will refund you in full. You do not have to justify the request, and you do not have to prove you did not read it.
We would rather give you your money back than have you feel stuck with something that did not suit how you cook. A refund request also tells us something useful, so if you want to say what missed the mark, we read every one.
How to request a refund
Email refunds@mealprepify.com with the email address you used at checkout and the name of the product. That is all we need to find the order.
- We reply within two business days.
- Approved refunds are returned to the original payment method.
- Your bank or card issuer typically posts the refund within five to ten business days once we have issued it. That last step is on their side, not ours.
After a refund
When a refund is issued, your licence to use the product ends and any access links are deactivated. Please delete your copy. We are not going to chase you about it, but the licence terms are the licence terms.
Problems that are not refund problems
If your download link did not arrive, went to spam, expired, or will not open, that is a delivery problem and we will simply fix it. Email info@mealprepify.com and we will send a fresh link. You do not need to ask for a refund to get a working file.
Duplicate and unrecognised charges
If you were charged twice, or you see a charge you do not recognise, email refunds@mealprepify.com before disputing it with your bank. We can almost always resolve it faster than a chargeback can.
Chargebacks
If you file a chargeback without contacting us first, access to the product is suspended while the dispute is open. We are not trying to make this difficult — we just cannot refund money that is already frozen by a dispute.
Questions
Anything not covered here, ask through the contact page. This policy forms part of our Terms of Service.
Last reviewed and updated July 30, 2026.